Is your Gmail account compromised?
I’ve already discussed about how to secure your Gmail account from hacking. But it’s all about keeping your account safe by using a strong password, enabling two step verification and other method(s). But what if your Gmail account is hacked (or compromised)? The hacked would have already changed the password, security question & answer, mobile number associated with the account. So you can’t recover your Gmail using those primary account recovery methods.
But wait! Google allows you to recover your Google account using Knowledge Test process. All you need to do is answer few questions as thoroughly and accurately as possible; the strength of your answers will determine if they can return your account.
Your detailed answers will help them ensure that you’re the actual account holder and only you get access to your account.
What to do when your Gmail account is hacked?
Step 1: Go to Google Mail and click on “Can’t access your account?” link.
Step 2: Enter your Google Mail or Gmail ID.
Step 3: Complete the Captcha form.
Step 4: Click on “Verify your identity” link since the “Get a password reset link at my recovery email” and “Get a verification code on my phone” won’t work as hackers have already changed that.
Step 5: Verify your identity by answering multiple questions about your account.
Protect your Gmail account.
You can secure your Gmail account from hacking by following the article How To Secure Your Gmail Account From Hacking and then note down the following information somewhere (preferably in your personal diary) so that in case your Gmail account is hacked you can still recover your account using the following information.
1. Account Creation Date
To get your account creation date, go to “All Mail”, click on "Oldest" on the upper right, and get the date of the welcome mail from Google. If its deleted choose the date of the last mail in your “All Mail” to get an approximate date.
2. Verification Code (if you have it)
3. Email addresses of up to five frequently emailed contacts
To get the email address of your frequently emailed contacts go to “Contacts” and click “Most Contacted” choose five of your contacts from them.
4. Names of up to four labels
Did you receive an invitation to create your account? If so select “Yes” and enter the details if you can otherwise leave it blank.
That’s it! You’re done. Google will review your application and will contact you.
These tips really made my day. Thank you for sharing this helpful blogs in public. I know, many readers just like me, could and would appreciate this one. Again, thank you and i am looking forward for your next post.
Dear Sir,
My two gmail account has been operating by unknown person i think he may found password and ID in a cafe since 2 month i want tor recover that or block please i need your help i can give you our all details.
fayaz behalf of farhana seema.
Hi,
Please use the account recovery form at http://support.google.com/accounts/bin/answer.py?hl=en&answer=183733.
You need to give as much information as you can about those accounts. That is the name of labels created, approx date of registration, information about other Google products linked to those accounts, your most frequently used contacts etc.
They review all applications manually and will guide you.
Thanks!
Dear Mahesh Sir
My One Mail Id Was Hacked,
What Should Be Do Recovery And My Mail Recovery Phon Number Is Lost
Please Give Me Suggest And Tips
Hi,
You can use the recovery form and enter as much details as you can about your account. Like approx. date of account creation, old passwords, gmail account labels, etc.
And see if they’re able to validate your account information.
Thanks!
Sir
someone has Hacked my gmail ID he had changed my password and cell number in that g mail, what shoud i do to recover my gmail accout
Please Suggest me
Hi,
I’m sorry to hear that… But like I mentioned above you should be able to recover your account by verifying your identity. You have to answer multiple questions about your account so that Google will verify that you’re a real owner and will assist you.
Please read the above article and let me know if you require more assistance.
Thanks!